I went in for an state inspection, the staff there is courteous, professional, and the service was quick. Sure beats any service I’ve had in Victoria, hands down! Update 3/17/21 I cannot express to you how bad this place has gone downhill since the last time I use them. I went there earlier this year for an inspection sticker and I was turned away the first time because the guy that does inspection was not there he went home, turned away second time because it was too late in the afternoon and they didn’t want to do it, even though they told me when they would stop taking vehicles and I took off work to get it done, third time I was turned away because it was wet outside, not raining hadn’t rain for a long time it was just “wet outside “. I finally gave up and went somewhere else to get my inspection done. I thought I would give them another chance and get my oil change their first time I showed up I was turned away because they were shutting down and didn’t have time. Second time I showed up they said that they would do it, the next day. When I did get there they did change my oil and I asked for synthetic and that they check my tire pressure. They said they would but as soon as I got home I realized that my sticker says non-synthetic and my tire pressure light was still on. I check my tire pressure and apparently they did not check it whatsoever.
Kity, we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Crossroads Tire Pros Team
- Crossroads Tire & Automotive Service